Privacy Policy

This Privacy Policy applies to all websites and digital properties owned and operated by Clarissa Harford, including:

• —www.clarissaharford.com
• —www.contentcrakd.com
• —www.vivecoachingacademy.com

Information you provide directly:

• —Name and email address when you subscribe to the Her Next Chapter Newsletter or opt in to any list
• —Billing information when you purchase a product (processed securely through our payment processors)
• —Messages or inquiries submitted through contact forms or email
• —Account information if you create a login to access course content

Information collected automatically:

• —IP address and browser type
• —Pages visited and time spent on site
• —Referring URL and device information
• —Cookie and tracking data (see Section 05)

We use the information we collect to:

• —Deliver products and course access you have purchased
• —Send the Her Next Chapter Newsletter and other email communications you have opted into
• —Process payments and prevent fraud
• —Respond to your questions and support requests
• —Improve our websites, content, and offerings
• —Comply with legal obligations

We do not sell your personal information to third parties.

By subscribing to any email list, newsletter, or opting in at checkout, you consent to receive email communications from Clarissa Harford. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at contact@clarissaharford.com.

We will not send you unsolicited commercial email. All marketing emails include a clear unsubscribe option.

Our websites use cookies and similar tracking technologies to improve your experience, analyze site traffic, and support marketing efforts. Cookies are small data files stored on your device.

Types of cookies we use:

• —Essential cookies — required for the site to function
• —Analytics cookies — help us understand how visitors use the site
• —Marketing cookies — used to track conversions and deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We use trusted third-party services to operate our business. These may include:

• —Systeme.io — website, funnel, and course hosting
• —Payment processors (e.g., Stripe, PayPal) — secure transaction processing
• —Email service providers — newsletter and email delivery
• —Meta (Facebook & Instagram) — advertising and analytics

Each third-party service has its own privacy policy governing how they handle your data. We are not responsible for the privacy practices of third-party services.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

If you believe your information has been compromised, please contact us immediately at contact@clarissaharford.com.

Our websites and products are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• —Right to Know — request disclosure of the personal information we collect, use, and share
• —Right to Delete — request deletion of personal information we have collected
• —Right to Opt Out — opt out of the sale of personal information (we do not sell personal data)
• —Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at contact@clarissaharford.com. We will respond within 45 days as required by law.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our websites or products after changes are posted constitutes your acceptance of the revised policy.